Global Ecommerce Operations Lead

Job Description for Global Ecom Executive

Seeking an experienced Ecommerce Executive to manage day-to-day activities on global ecommerce marketplaces (Amazon) and D2C sites (Shopify).

Key responsibilities

• Amazon Account Management : Oversee daily operations, ensure compliance with Amazon's policies, handle seller support cases, and maintain account health across multiple global marketplaces.
• Listing Optimisation : Create, update, and optimise product listings, including titles, bullet points, descriptions, backend keywords, and A+ content for improved visibility and search ranking on Amazon platforms worldwide.
• International Logistics & Operations : Coordinate with logistics teams to manage inventory levels (FBA and FBM) and ensure smooth international order fulfilment.
• PPC & Promotions : Develop and execute advertising campaigns (Sponsored Products, Brand, and Display Ads) and promotional strategies (coupons, deals) tailored to each market.
• Performance Analysis : Track and report on KPIs (sales, conversion rates, ACOS) across global markets to identify growth opportunities and refine strategies.
• Global Market Research & Strategy : Conduct market research, identify trends, and develop strategies specific to different international regions to enhance product visibility and sales.

Required skills & qualifications

Desired traits