Job Overview
The role of a System Operations Manager involves overseeing and maintaining the organization's IT infrastructure to ensure its reliability, security, and optimal performance.
- Key Responsibilities :
- Configure, manage, and maintain servers, operating systems, and applications.
- Monitor system performance to ensure availability, reliability, and security of IT systems.
- Manage user accounts, permissions, access rights, and storage allocations.
- Perform regular system backups, updates, and disaster recovery operations.
- Troubleshoot and resolve system, hardware, and network issues promptly.
- Administer and maintain virtualization platforms (VMware, Hyper-V, etc.).
- Implement security measures through access controls, firewalls, antivirus, and data protection policies.
- Collaborate with IT support teams to assist users with technical issues and system access.
- Ensure compliance with organizational IT policies and data protection regulations.
Required Skills & Qualifications
Strong knowledge of Windows / Linux servers and Active Directory administration.Experience with virtualization technologies (VMware, Hyper-V, KVM).Familiarity with network administration (TCP / IP, DNS, DHCP, VPN, firewalls).Knowledge of cloud platforms (AWS, Azure, or Google Cloud) is an advantage.Proficiency with backup and recovery tools and system monitoring software.Strong understanding of IT security practices and access management.Excellent troubleshooting, analytical, and communication skills.Ability to manage multiple tasks and prioritize effectively under pressure.Education & Experience
Bachelor's degree in Information Technology, Computer Science, or a related field.Relevant certifications preferred.Microsoft Certified : System Administrator / Azure Administrator.Red Hat Certified Engineer (RHCE).CompTIA Server+ / Network+VMware Certified Professional (VCP).