Senior Facility Manager

Duties & Responsibilities

What this job involves –

• To provide leadership to all the teams(FM / TM / PDS) working for the account
• To provide the leadership support to regional leads of various countries.
• To be a support for Client Regional APAC leadership team and also have connects with the APAC Leads as well country specific leads
• To be owner of P&L for the account and track the progress of P&L as per plan on monthly basis for all regions and present it to GAE for their review.
• To ensure conduct of Medallia survey twice in a year and discuss with the client on the outcome of the survey with the actions thereof
• Prepare the Account Plan for the account and ensure that the account plan is uploaded to Momentum after approval of Divisional President
• To ensure all the activities as per Momentum are tracked and the data updated on Momentum on regular basis.
• Conduct of reviews like Quarterly Business ,Half yearly Business and Annual Business with the client leadership
• Conduct reviews with the client on KPI / Critical KPI / Savings initiative and account based innovation on a regular basis
• To discuss with the client the strategic outlook of managing the account basis on the growth numbers obtained from the all the business working in that account
• Have regular communication with the team and the client through Town halls, Newsletters etc.
• Responsible for coordination with respective leads of Transactions and Projects for ensuring the products with the specific verticals are implemented within the account
• Responsible for coordination with the product work streams for workplace and Engineering for implementation of products available after discussion and confirmation with the client
• Responsible for tracking various HR related activities including having the succession plan for the account. These needs to be done after closing working with HRBP for the account.
• Strong Governance as per contract.

Performance objectives

Sound like you To apply you need to be :

Key skills

What we can do for you :

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Skills Required

Client Management, Contracts Management, Governance