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Hiring freshers for customer service voice- Kolkata

Hiring freshers for customer service voice- Kolkata

2comsKolkata, West Bengal, India
12 hours ago
Job description

Hiring freshers for Customer Support Representative at Kolkata, Salary upto

Responsibilities :

  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support

Requirements

  • Undergraduate or Graduate degree
  • Excellent communication skills in English
  • Ability to work in different time zones and flexible with shifts
  • Strong technical knowledge
  • Familiarity with customer service principles and practices
  • Shift : US Shift (evening & night shift)

    Week Off : 2 days rotational week off. 5 Days working

    6months Experience in international Voice Process can also apply. (More than 6months are not required)

    Benefits

    Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

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    For Customer Service • Kolkata, West Bengal, India

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