Job Title : Customer Support Executive – US Healthcare (Inbound Voice)
Location
Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule
- Night Shift aligned with U.S. time zones
- Days Off : Fixed weekends – Saturday & Sunday
About the Role
As a part of our US healthcare support team, you will :
Handle inbound voice calls from U.S. Healthcare service / customers—no sales, no targets.Resolve queries professionally and accurately, ensuring timely issue resolution.Listen actively, empathize, and provide clear, personalized support.Requirements
Strong communication skills in English (verbal & written), preferably US accent-neutral.Minimum 12th pass; graduation or diploma is a plus.Comfortable working night shifts in U.S. time zones.Preferred : Fresher / Prior experienced, All are welcome.Compensation & Benefits
In-hand Salary : ₹15,000–₹19,000 per monthTravel Allowance + Subsidized MealsFree Cab Drop after night shiftAttendance Bonus : ₹1,000 per monthAnnual Performance Bonus : Up to ₹15,000PF & ESI coverageHow to Apply
Interested candidates are encouraged to apply immediately :
Call or WhatsApp : HR kanchan