Overall Job Purpose
- Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Develop a portfolio of small to medium size customers,
- Promote all digital products for Hapag-Lloyd to our customers
Job Specification - Key Accountabilities
Attend Sales cases and close as per TAT in Sales ForceAttend sales lead and close the same within stipulated time in Sales ForcePrepare for Sales calls, conduct Sales calls, report in Sales Force and follow-up on callsEvaluate customer potential (Forecast / Budget) and conduct Sales pipeline where appropriateSelectively engage with Trade Management / Trade Focal when relevant.Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitabilityGive feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholdersFollow-up on customer business, quotations, free time and pricing approval requestsEnsure timely completion of administrative tasks such as attend RAQA, closing of disputes, RA fling, FMC filing, handover to CS, etc.Qualifications And Technical Job Requirements
University degree or equivalentVery good command of written and spoken EnglishWorking knowledge of MS OfficeAble to work well with others and follow guidelinesPositive attitudeReceptive and be able to grasp new ideas and motivate oneself for personal developmentCompetencies and Values
Hapag-Lloyd Values / Behaviors
Care, Move, DeliverPositive attitude, can do attitudeProactiveEnergetic and good team spiritEnthusiasticCommitment to taskHigh IntegrityShow more
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Skills Required
Sales Force, Ms Office