Job Title : Tutor Success Manager
Location : Gurgaon
Experience : 2+ Years
Role Overview :
- The Tutor Success Manager will act as a bridge between the tutor community and management, ensuring teaching quality, improving tutor performance, and driving student retention.
- The role involves mentoring tutors, addressing queries, analyzing performance, executing training programs and driving teacher-led revenue.
- The role requires the tutor Success Manager to teach at least 1 student as a tutor on our online platform to align with Cuemath's standards.
Key Responsibilities :
Monitor tutor performance and implement improvement strategies.Conduct training sessions and ensure compliance with teaching methodologies.Mentor tutors to achieve organizational goals and enhance satisfaction.Develop and execute strategies for student retention.Tutor Training - Conduct 1 : 1 coaching sessionsReview and Rate teacher quality in classroom and trial sessions.Role play as student, parent and teacher in trainings and simulationsTrack KPIs and metrics for teachers pre-post training.Foster a positive learning environment.Requirements :
Bachelor's Degree in Mathematics, Technology, or Business.2+ years of experience in tutor training, performance management, or community management.Strong communication, analytical, observational and problem-solving skills.2+ years of experience in Teaching Math (K-8, NAM / ROW) at CuemathProficiency in MS Office and Google Sheets.Passion for education and a growth mindset.Skills Required
google sheets , Ms Office