This job offer is not available in your country.
![[Only 24h Left] Client Services Associate](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Astro%20Vistaar){kind=logo}
[Only 24h Left] Client Services Associate
Astro VistaarDelhi, Delhi, India8 hours ago
Job descriptionClassify each lead based on interest : Courses, Spells, Products, or Consultations. Use internal CRM or tracking system (e.g. spreadsheet / Notion / WhatsApp tags) to log details : Name, Interest, Budget, Timeline, Follow-up Date. Disqualify politely if a lead is clearly misaligned. Share the right offering link / post / resource based on their expressed need. Suggest the best-fit product or session if the client seems confused. Upsell or cross-sell where meaningful. Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights. For every successful conversion, guide the client clearly through : Payment confirmation Product / course access instructions Follow-up timelines (e.g., when to expect delivery or session booking) Confirm all onboarding steps are understood by the client. Check in after delivery / service (in 3–5 days). Maintain a warm connect through occasional festival wishes, check-ins, or value-adds. Escalate any dissatisfaction or refund request immediately to the co-founders. Share weekly insights on what leads are asking, common objections, and what’s working. Suggest content or campaign ideas to improve conversions or address objections. Coordinate with marketing / design when templates or creatives are needed. Daily tracker update before EOD : Number of leads received Number converted Hot / warm / cold classification Issues / escalations if any Empathy without over-promising A balance of professionalism and spiritual insight Quick learner of our offerings and inner process Reliable, accountable, and proactive Instagram (DMs, comments, story replies) WhatsApp Business Notion / Google Sheet for tracking (or CRM, if introduced) Canva (basic familiarity is a plus) Payment gateways (Razorpay, GPay, etc.) Response time average Conversion rate from inbound leads Client satisfaction (based on feedback or repeat purchase) Contribution to strategy or campaign improvement
To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.
Core Responsibilities
Lead Handling (Daily Priority)
- Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
- Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
- Use pre-approved messaging templates and personalize where needed.
- Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.
Lead Qualification & Tagging
Conversion Strategy
Customer Onboarding
Client Relationship Management
Collaboration & Strategy Input
Reporting
Soft Skills Expected
Tools & Channels
KPIs (To Be Reviewed Monthly)
Create a job alert for this search
Only 24H Left Associate • Delhi, Delhi, India
Related jobs
Tax Associate (Entry-Level | CA Inter | INR ₹7–7.Remote (India-based candidates only).Multiple remote full-time roles.CA Inter-qualified candidates (via direct entry route).CPA firms with tax prepa...Show moreLast updated: 30+ days ago
We give Telegram channel admins, Discord server admins, and other high engagement traffic sources a platform to turn the traffic to their "link / text content" into money.
We're growing our early grow...Show moreLast updated: 30+ days ago
- Promoted
U.S. Tax Associate (Remote) (Entry-Level)
Jayakumar LawDelhi, INRemote
- Promoted
Oracle Cloud / Fusion PPM Functional Lead
Hiresquad ResourcesMeerut, IN Hiring Oracle Cloud PPM Functional Lead.At least +4 years of Implementation / Support experience in implementing Oracle ERP Applications.
At least 2 Oracle Cloud Projects implementations, working as...Show moreLast updated: 30+ days ago
- Promoted
Associate, Presales
MetricStreamMeerut, IN The Presales Consultant at MetricStream promotes GRC solutions by leveraging functional knowledge and translating solutions into business benefits.
They provide functional / technical consulting, supp...Show moreLast updated: 9 days ago
- Promoted
Card operations and chargeback associate
TriOptusmeerut, uttar pradesh, in Title : Senior Associate - Retail Banking Ops-Cards Operations Issuing.To minimize financial losses for the bank, merchants, and cardholders by implementing robust chargeback management processes, o...Show moreLast updated: 19 days ago
- Promoted
AR Follow Up or Accounts Receivable Specialist
Svast Healthcare TechnologiesMeerut, IN Svast Healthcare Technologies is a trusted Revenue Cycle Management (RCM) and billing partner for physician practices and provider groups.
We have billed over $1B+ for 100+ clients, guaranteeing an ...Show moreLast updated: 30+ days ago
- Promoted
Client Services Associate
Astro VistaarDelhi, India, India To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vis...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Intern
Grapes WorldwideSaket, Delhi, India Grapes, India’s leading Integrated communications agency nurtures digital strategy and marketing approach across paid, earned, and owned platforms.
With both brand and business impact in the forefro...Show moreLast updated: 2 days ago
- Promoted
Associate - Procurement Services
WNS ProcurementMeerut, IN We're Hiring : Associate Procurement Specialist.Are you passionate about procurement operations and team leadership? We’re looking for a talented professional with 5-7 years of experience in procure...Show moreLast updated: 19 days ago
- Promoted
Operations Associate- Australia
AmberDelhi, Delhi, India Job Title : Operations Associate (Australia Region) Work Hours : 9 (Rotational); 5.Shift Timings : 7 AM- 4 PM, 9 AM- 6 PM, 12 : 00 PM – 9 : 00 PM About Amber (https : / / amberstudent.Long-term accommodat...Show moreLast updated: 27 days ago
- Promoted
Outreach Associate
Grow Your StaffDelhi, IN Grow Your Staff is looking for a.This is a part-time opportunity.This role is ideal for students, freshers, or professionals looking to gain experience in outreach and sales with minimal time commi...Show moreLast updated: 30+ days ago
- Promoted
Investor Relations Specialist (Voice process)
TalentojMeerut, IN Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show moreLast updated: 2 days ago
- Promoted
Client Services Executive
WeBeeSocialSouth Delhi, Delhi, India We are looking for a client servicing resource who can manage our social media projects.The ideal candidate will possess strong sales, interpersonal and organizational skills.They should be comfort...Show moreLast updated: 2 days ago
- Promoted
Senior Associate Credit
Castellan Real Estate PartnersMeerut, IN Job Description : Senior Associate Credit.We are seeking a motivated and detail-oriented.The successful candidate will have 7-8 years of relevant credit experience and will work closely with the US ...Show moreLast updated: 19 days ago
- Promoted
Community Growth Partner (Telegram / Discord | Remote | Commission-Based)
EarnPasteMeerut, INRemote
- Promoted
Associate (Services)
IFCI LIMITEDDelhi, India, India Associate- Services (On Contract).Graduate in any discipline from a recognized university.Should have at least 4 years of relevant work experience.
Preferably, experience in dealing with Govt.Should...Show moreLast updated: 1 day ago
- Promoted
Aurum Equity Partners - Associate - Investment Banking
Aurum Equity Partners LLPGurugram, India The Associate role at Aurum Equity Partners LLP is for candidates with prior experience of minimum 2 years in Investment Banking / Private Equity (IB / P...Show moreLast updated: 8 days ago
- Promoted
Associate Consultant
Calfus Inc.Delhi, IN As an Oracle ERP (EBS / Fusion) consultant, you are required to help the client in maintaining, upgrading, and extending the applications as per business requirements.
You will bring consultative skil...Show moreLast updated: 7 days ago
- Promoted
CSR & Impact Partnerships Intern
FarmDidiMeerut, IN Join FarmDidi, a groundbreaking foodtech startup with a bold mission : to empower at least 1 million rural women by providing high-quality food products.
We're on a quest to become the next Amul of I...Show moreLast updated: 18 days ago
- Promoted
Corporate Sales Associate
Healthywayfit.Meerut, IN Empowering Lives Through Diabetes Reversal.At Healthywayfit, we specialise in transforming the lives of busy professionals through personalised, evidence-based diabetes reversal programs.Our holist...Show moreLast updated: 9 days ago
- Promoted
Audit Associate
IRIS Centre of Excellence - IndiaMeerut, IN We are excited to announce a job opportunity at.If you are a dynamic professional with strong coordination skills, a passion for auditing, and a keen interest and experience in UK Auditing, we woul...Show moreLast updated: 30+ days ago