ServiceNow Solution Architect

Hi,

Please find the JD below and share the profile asap to my Email ID vivash.k@saxonglobal.com

and give me a call to my Direct Number

(+91-7004039934 for Indian Candidate)

and

US (9728484321)

Job Title : ServiceNow Solution Architect

Location :

Open to candidates worldwide (Remote).

Requirement :

Must overlap at least

4 working hours

with either

Pacific Time (PT)

or

Central European Time (CET) .

About the Role

We are seeking an experienced

ServiceNow Solution Architect

to design, develop, and implement enterprise-level ServiceNow solutions. The ideal candidate will have deep expertise in IT Service Management (ITSM), strong technical skills in integrations, scripting, and portal development, and hands-on experience across multiple ServiceNow modules.

Key Responsibilities

Lead end-to-end ServiceNow solution design, architecture, and implementation.

Develop complex workflows, scripting, and custom applications within ServiceNow.

Drive 3rd-party integrations using REST, SOAP, Flow Designer, and IntegrationHub.

Collaborate with cross-functional teams to implement ITSM, ITOM, ITAM, HRSD, and other ServiceNow modules.

Design and optimize

Service Portals

for enhanced user experience.

Build reports, dashboards, and ServiceNow Playbooks for business insights.

Ensure best practices are applied to development, security, and ITIL-aligned processes.

Provide technical leadership in Agile project environments.

Required Skills & Qualifications

8+ years

of experience in ServiceNow ITSM and solution development.

8+ years

of experience with

3rd-party integrations

(REST / SOAP).

5+ years

of hands-on experience with

Service Portal

design and development.

Strong expertise in

ServiceNow scripting, workflows, Flow Designer, and IntegrationHub .

Strong knowledge of

JavaScript, SQL, HTML, CSS , and UI / UX principles.

Familiarity with XML and structural programming concepts.

Experience in ServiceNow reports, Playbooks, and NowAssist.

Deep knowledge of ITIL processes and their application in ServiceNow.

Solid hands-on experience with ServiceNow modules including :

Incident, Problem, and Change Management

ITOM, ITAM, HRSD

Field Service Management