Product Manager - Telecom Hardware Management(Telephony / Phone Devices)

Overview

We are seeking a highly motivated Product Manager to lead hardware management initiatives,

with a strong emphasis on partnership development, cross-functional collaboration, and

expertise in telephony and phone devices. This role requires an energetic Product Manager who

will drive the product roadmap, foster key relationships with external partners, and work

seamlessly with our internal Supply Chain and Sales teams to deliver innovative and

high-quality hardware solutions.

Work Location : Bangalore

Responsibilities

Product Strategy & Roadmap

• Champion the product vision, strategy, and roadmap for hardware management, with a

keen focus on telephony and phone devices.

identify opportunities and unmet needs.

user stories, and use cases.

business value.

Partnership Management

ensure clear communication and strategic alignment.

development and certification, managing customer escalations, and conducting issue

investigation and resolution.

Cross-Functional Collaboration

Supply Chain :

Work closely with the Supply Chain team to optimize sourcing,

procurement, inventory management, and logistics for hardware components and

finished goods.

Sales :

Collaborate with the Sales team to understand customer needs, develop

compelling product narratives, and support sales enablement efforts. Provide product

training and technical expertise to the sales force.

Engineering & Design :

Partner with engineering and design teams to ensure technical

feasibility, optimal performance and operation for all certified hardware devices

supported.

Marketing :

Work with marketing to develop go-to-market strategies, product positioning,

and messaging for new hardware releases.

Support :

Work closely with the Support team to develop comprehensive support pages

and knowledge base (KB) articles for new and existing products and features, ensuring

customers have access to accurate information.

Product Lifecycle Management

product launches and ongoing product health.

continuous improvement.

Qualifications

or advanced degree preferred.

Minimum of

5 years of product management experience, with a focus on hardware

products (preferably IP phones and related accessories as well as headsets and related

accessories).

Demonstrated expertise in telephony and phone devices is essential.

diverse stakeholders.

effectively.

decision-making.