Account Manager

Position :

Account Manager – Ad Operations / Campaign Management

Location : Chennai (Guindy)

Experience : 3+ Years

Working Days :

4 Days WFO | 1 Day WFH | Saturday & Sunday Off

About the Role :

We are seeking a proactive and client-focused

Associate Account Manager

to join our growing Ad Operations team. The ideal candidate will have hands-on experience in

campaign management, client servicing, and performance optimization

across major

Demand-Side Platforms (DSPs)

— especially

The Trade Desk (TTD)

or

DV360 .

This role demands a strategic thinker who can manage client relationships, execute campaigns flawlessly, and deliver measurable growth.

Key Responsibilities :

Act as the primary

client point of contact , managing day-to-day communication and ensuring smooth execution of campaigns.

Plan, execute, monitor, and optimize

digital media campaigns

across

programmatic DSPs (TTD, DV360, etc.) .

Handle complete

campaign lifecycle

— from setup, trafficking, and delivery to reporting and insights.

Ensure alignment between client objectives, media strategy, and performance outcomes.

Analyze campaign data, create

performance reports , and present actionable insights for upscaling campaigns.

Collaborate with internal teams (strategy, media planning, data analytics, and creative) to ensure flawless delivery.

Troubleshoot delivery issues, pacing, and tracking discrepancies in coordination with the ad ops and tech teams.

Proactively identify opportunities for

campaign optimization and upselling / cross-selling

digital solutions.

Maintain a high level of

client satisfaction

through timely communication, analytical support, and strategic recommendations.

Key Requirements : Minimum

3 years of experience

in

account management / ad operations / programmatic campaign management .

Strong hands-on experience in

The Trade Desk (TTD)

and / or

Google DV360 (Display & Video 360) .

Deep understanding of

programmatic advertising, DSPs, DMPs, pixels, tracking, and attribution models.

Proven ability to manage multiple clients and campaigns simultaneously.

Strong analytical skills with proficiency in

Excel, Google Analytics, and campaign reporting dashboards.

Excellent

verbal and written communication skills

with strong client-facing presence.

Ability to work in a

fast-paced, data-driven, and deadline-oriented environment.

Experience in

campaign optimization, audience targeting, bidding strategies, and inventory management.

Education :

Bachelor’s or Master’s degree in

Marketing, Advertising, Media, Communications, or a related field.