Senior Account Manager - Client Servicing

Role : Senior Account Manager – Client Servicing

Company : LWYD Interactive LLP

Location : Bangalore

Experience : 3 years

Job Summary :

We are seeking an Senior Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 3 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.

Responsibilities :

Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.

Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.

Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.

Monitor and analyse client feedback to identify areas for improvement and growth.

Assist in the preparation of client reports and presentations.

Stay up to date with industry trends and best practices in client servicing and account management.

Requirements :

Bachelor's degree in Business, Marketing, Communications, or a related field.

3 years of experience in a client-facing role, preferably in a marketing or advertising agency.

Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.

Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.

Proven ability to manage multiple projects and priorities in a fast-paced environment.

Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.

Knowledge of digital marketing, social media, and online advertising is a plus

If this is you, we would love to hear from you. Join our team and play a pivotal role in bringing brand visions to life.