We are seeking a highly skilled and proactive Engineer / Assistant Lead Engineer - Blades to join our Lifecycle Engineering team for the APAC region. This role is a vital link between our regional and country teams, providing Tier 2 technical support and escalating complex issues. The ideal candidate will have a strong background in wind turbine blades or a similar industry, with a knack for technical problem-solving, data analysis, and effective communication. You will be instrumental in ensuring the safe and reliable operation of our blades by conducting technical reviews, performing on-site assessments, and supporting crucial field documentation.
Key Responsibilities
- Technical Support : Serve as a Tier 2 technical expert for blade-related issues, collaborating with teams to solve problems and escalating to higher tiers when necessary.
- Data Analysis & Reporting : Conduct data collection and analysis for Technical Support requests. Translate and analyze data mining activities into clear overviews and reports.
- Documentation & Quality : Develop first-draft technical reports, problem summaries, and Customer Memorandums. Review and approve minor blade repair reports, providing feedback on any non-conformities.
- Problem-Solving : Contribute to Root Cause Analysis workshops and programs. Conduct preliminary assessments of blade damage to ensure safe operation.
- On-Site Assessment : Perform on-site assessments of blade damages and prepare internal and external reports as required by company standards.
- Dashboard Creation : Create advanced Excel and Power BI dashboards to visualize data for easy consumption by management teams.
- Compliance & Safety : Review routine and ad-hoc blade inspection reports and ensure full compliance with specified defect categorization criteria. Actively engage in HSE management and maintain a safety-focused mindset.
Qualifications
A bachelor's degree or higher in a relevant field, with Mechanical or Composite / Polymer qualifications being highly regarded.Proven experience in troubleshooting / technical support within the wind turbine blades industry or a similar environment.Proficiency in software such as Power Automate, Power BI, SAP, CATIA, CAD , and the advanced Microsoft Suite is highly valued.Competencies
Problem-Solving : Strong skills in data analytics, statistical analysis, and problem-solving, with the ability to perform Root Cause Analysis.Work Ethic : The ability to multitask, prioritize daily work under pressure, and work autonomously without direct supervision.Communication : Well-developed soft skills, a mature outlook, and the ability to effectively translate and communicate technical knowledge to both peers and field technicians.Collaboration : A highly collaborative and conscientious mindset, with the ability to build networks and a knowledge base to solve technical issues.Skills Required
Technical Support, Data Analysis, Documentation, Problem-solving, Power Bi, Troubleshooting