WFH (Telecaller)

Job Description

This is a remote position.

Mail : - info@naukripay.com

telecaller job involves making and receiving phone calls to sell products / services, generate leads, provide customer support, and gather information. Responsibilities include explaining features and pricing, resolving issues, and maintaining accurate customer records. Key skills required are excellent communication, persuasion, and strong organizational skills.

Core responsibilities

Sales and lead generation : Make outbound calls to potential customers to promote products or services and persuade them to buy, or schedule appointments.

Customer support : Handle inbound calls to answer customer inquiries, resolve complaints, and provide assistance with products or services.

Data and record keeping : Maintain accurate records of all customer interactions and update databases with call details and customer information.

Follow-up : Follow up with leads and existing customers to ensure satisfaction and to inform them of new products or services.

Key skills

Communication : Exceptional oral and written communication skills are essential for clear and persuasive conversations.

Persuasion : The ability to effectively present information and convince customers to take action.

Listening : Active listening skills to understand customer needs and concerns.

Problem-solving : The ability to handle customer complaints and provide satisfactory solutions.

Organization : Strong organizational and time management skills to handle multiple calls and tasks efficiently.

Requirements

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.