Manager Process Architecture

“It begins at Bendigo Bank”

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

About the team

Reporting to the Chief Operating Officer, the Customer Enablement function comprises teams whose predominant focus is on enabling our customer-facing roles in their support of customers.

The Operational Excellence business unit supports this by improving productivity and efficiency, providing resources for process improvements, workforce capacity management, process analytics, and governance.

About the opportunity

As the Manager Process Architecture and reporting to the Senior Manager Process Excellence, you are responsible for supporting the delivery and management of a comprehensive risk-aligned process architecture and enabling business teams to manage their processes.

In particular, you will get to :

• Lead the enterprise-wide process architecture function, accountable for the successful delivery of the road map and ensuring alignment to regulatory obligations including CPS230
• Partner closely with Risk & Compliance and Transformation programs to ensure changes are reflected in the enterprise repository
• Combine program delivery capability with strategic thinking that ensures the enterprise has a complete, risk linked process architecture that enables compliance and future insights
• Drive the adoption of the process architecture by working with stakeholders to understand their needs
• Provide leadership including overseeing the design and training for business SMEs to uplift process ownership and documentation maturity in addition to leading, motivating and developing a high performing team of Process Improvement (Architecture) Specialists

What you’ll bring to the role

So, why work with us?

You’ll also get access to a great range of benefits, including :

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

How to apply

If this sounds like an opportunity for you check out the attached Position Description and apply via the online link.

Manager Process Architectue PD.docx

Applications close COB Thursday 27th November 2025