Roles & Responsibilities :
- Communicate with French-speaking customers via voice, email, or chat
- Provide timely and accurate responses to customer queries
- Translate and interpret customer requirements effectively
- Handle escalations and resolve customer issues with clarity and empathy
- Collaborate with internal teams to address client needs
- Maintain records of customer interactions as per process guidelines
- Meet quality, productivity, and customer satisfaction benchmarks
Why Join Us :
Opportunity to work in an international language support roleCompetitive salary packages with language allowanceTwo-way cab facility for applicable shiftsFriendly work culture and supportive teamTraining and career development opportunitiesSkills Required
French Language, Customer Support, Translation, Interpretation