Key Account Manager National Account Program

You will be part of our Sales Team, adding your leadership expertise, skills, and values to the delivery of customer excellence and business growth.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions and triggering opportunities within your specified vertical for larger accounts. You will work with a variety of internal and external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

Your Responsibilities

• Directly manage Key Account(s), ensuring alignment with agreed targets, goals, and company guidelines, identifying customer needs, and selling our key products and services.
• Negotiate rates with customers in alignment with the Business Units (BU), ensuring rate sheets are documented and maintained as needed by the BUs.
• Ensure compliance with our sales management processes and systems, making sure timely updates are made in the Customer Relationship Management (CRM) system.
• Monitor monthly performance against set targets, ensuring immediate actions are taken to address any deviations.
• Ensure that account plans are in place, using internal templates and processes, and are signed off by the respective sales manager.
• Effectively handover and transition new business into operations, ensuring customer requirements and company commitments are met.
• Conduct regular and structured review sessions with assigned customers to discuss process improvements, customer strategy, and priorities to deliver operational excellence.

Your Skills And Experiences

Good Reasons to Join

Logistics is a people business, and here at Kuehne + Nagel, we believe that genuine, lasting success is possible only through valuing our employees as much as we value our customers. A company of this size offers endless opportunities for growth, where you can expand your expertise and shape processes and innovative solutions. Kuehne + Nagel holds a strong market position in sea logistics, air logistics, contract logistics, and road logistics, with a particular focus on high-value-added segments like IT-based integrated logistics solutions.

Skills Required

Key Account Management, Leadership, Customer Relationship Management, Freight Forwarding, Stakeholder Management