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Senior Service Cloud Developer

EpamHyderabad, Telangana, India

1 day ago

Job description

Description

We are actively seeking a Senior Service Cloud Developer to join our team.

As a Senior Service Cloud Developer, you will be responsible for designing, developing, and implementing Salesforce Service Cloud solutions.

#LI-DNI

Responsibilities

Design and develop Salesforce Service Cloud solutions
Work with clients and internal teams to gather and analyze system requirements
Provide prompt feedback on business and technical requirements after thorough review
Develop well-structured, comprehensive test plans and test cases in detail
Estimate, prioritize, and coordinate development activities systematically
Discover, report, meticulously document, and track defects
Ensure thorough validation of resolved defects to prevent introduction of new bugs
Engage in the definition of quality standards and enforce adherence to the same
Actively engage in development meetings, delivering important inputs on development activities

Requirements

5-8 years of experience in Salesforce Service Cloud development

Expertise in Salesforce Apex and Lightning Web Components (LWC)

Experience in Integration Platforms and Salesforce CTI (Computer Telephony Integration)

Strong knowledge of SOQL (Salesforce Object Query Language)

Experience in Sales and Service Clouds

Experience Cloud and Specialized Cloud (Data Cloud, Financial Services Cloud, Communication and Media Cloud, Industry Solution Cloud, Life Sciences Cloud) knowledge preferred

Mandatory Certification in App Builder, PD1, and PD2

Fluent in English (B2+ or higher) for effective communication within the team and with stakeholders

We offer

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development : online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

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Cloud Developer • Hyderabad, Telangana, India

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