This job offer is not available in your country.
VNA Trainer / / Communication Trainer
Hiresquad ResourcesBengaluru, Karnataka, India1 day ago
Job descriptionConduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. Design and deliver refresher training programs in English, tailored to meet specific needs and Innovate training materials by integrating floor requirements and best practices into the training Maintain accurate data and MIS as per training BPMS requirements and provide insightful reports on training progress and outcomes. Foster intra- and inter-function collaboration to support seamless training and operational Proactively implement best practices and contribute to value addition across multiple locations. Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. Interact with customers as required to gather feedback and address training-related queries. Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. Achieve monthly conversion and effectiveness targets, ensuring measurable improvements in Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. Mentor and support new trainers to enhance their effectiveness and integration into the training Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the Analyze and report training batch performance, identifying areas for improvement and Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Monitor and report improvements, ensuring training initiatives drive positive changes and meet Exceptional verbal and written communication skills in English. Strong facilitation and presentation skills with a proven ability to engage and motivate Proficient in data handling, interpretation, and management. Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer Excellent people management and interpersonal skills, with a demonstrated ability to build Strong organizational and time management skills, with the ability to handle multiple tasks
Urgent Openings in Bangalore
Leading BPO
VNA Trainer / / Soft Skills Trainer / / Communication Trainer
Require Excellent Communication Skills
CTC UPTO 8LPA based on Last CTC
Shifts 24
Require minimum 6 months Experience as VNA Trainer / Communication Trainer
Role and Key Responsibilities :
- Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure
alignment with operational standards.
operational requirements.
curriculum.
processes.
training outcomes.
team.
team and with the TTBU training team.
implementing corrective actions.
established goals.
Key skills & knowledge :
participants.
applications.
and maintain effective relationships.
and priorities effectively.
Interested candidates can share their resume at simmi@hiresquad.in or call at 8467054123
Create a job alert for this search
Trainer • Bengaluru, Karnataka, India
Related jobs
Bexomi Technologies Private Limited is a predictive cybersecurity company developing the world's first Digital Immune System for Smart Cities.
We use digital twins, AI-driven anomaly detection, bloc...Show moreLast updated: 3 days ago
- Promoted
- New!
High Salary : VNA Trainer / / Communication Trainer
Hiresquad ResourcesBengaluru, Karnataka, India Urgent Openings in Bangalore Leading BPO VNA Trainer / / Soft Skills Trainer / / Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24 •7 Require min...Show moreLast updated: less than 1 hour ago
- Promoted
Remote Trainer
Bexomi Technologies Private Limitedhosur, tamil nadu, inRemote
- Promoted
Soft Skill / Communication trainer
TPBengaluru, India Training & Development Delivery work focuses on delivering / providing training for the.Train new Customer Service Executives in the area of Voice and Accent Neutralization, Customer Service Skills a...Show moreLast updated: 3 days ago
- Promoted
Soft Skills Trainer
Chanakya UniversityBangalore Rural, Karnataka, India We are seeking a dynamic and experienced.The trainer will design and deliver high-impact sessions that enhance students’ communication, interpersonal, and professional skills, preparing them for ca...Show moreLast updated: 1 day ago
- Promoted
Regional Trainer
CurefitBangalore, IN Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform.Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and a...Show moreLast updated: 3 days ago
- Promoted
RMS (Reliability Monitoring System) Technical Expert – OSAT
Tata ElectronicsKolar, Karnataka, India Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry.
This facility will produce chips for applications such as power manageme...Show moreLast updated: 26 days ago
- Promoted
Sports Manager
GITAM Deemed UniversityDodda Ballapur, Karnataka, India Reporting Director – Campus Life.About Us Gandhi Institute of Technology and Management, popularly known as GITAM was founded in 1980 by an inspired group of eminent intellectuals and industrialist...Show moreLast updated: 3 days ago
- Promoted
Unit-Level Traceability Technical Expert – OSAT
Tata ElectronicsKolar, Karnataka, India Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry.
This facility will produce chips for applications such as power manageme...Show moreLast updated: 26 days ago
- Promoted
Trainer - Training
ConfidentialBengaluru / Bangalore As a Voice and Accent Trainer, you will be responsible for delivering high-quality training programs focused on improving pronunciation, intonation, and overall communication skills.You will work w...Show moreLast updated: 30+ days ago
- Promoted
Technical Trainer - Electric Vehicle
MSX InternationalBengaluru, Karnataka, India Currently we are looking to fill the position of : .Technical Trainer - Electric Vehicle.Location : Bengaluru, Karnataka.
Responsible for delivering technical training to Client team & Channel partner...Show moreLast updated: 30+ days ago
- Promoted
Training Specialist
ComputacenterBengaluru, Karnataka, India Job Title : Learning & Development Specialist / Administrator.Human Resources – Learning & Development.If this opportunity interests you, please share your updated resume to manasa.Computacenter is se...Show moreLast updated: 3 days ago
- Promoted
Content Strategist
TurnoGreater Bengaluru Area, India As a Content Strategist, you will lead the development, execution, and management of all content formats, including social media, brand marketing, and performance-driven campaigns.Your role require...Show moreLast updated: 1 day ago
- Promoted
Generative AI & Workflow Automation Specialist
LeadSquaredGreater Bengaluru Area, India Generative AI & Workflow Automation Specialist.Role Overview : We are seeking a Generative AI & Workflow Automation Specialist to design, implement, and optimize intelligent workflows that leverage ...Show moreLast updated: 11 days ago
- Promoted
Manager Talent Management
BHIVE WorkspaceGreater Bengaluru Area, India Performance Management Process : .Lead and manage the entire PMS life cycle execution and continuous improvement of the Performance Management System (PMS) across the organization.Partner with busine...Show moreLast updated: 3 days ago
- Promoted
Voice & Accent Trainer | Communication Trainer | Voice Coach | V&A | 3 - 12 Years experience | Immediate Joiners | Bangalore & Mumbai
Top MNCBengaluru, Karnataka, India We are hiring for TOP MNC for Communication Trainer / Voice and Accent Trainer role.Job Location : Bangalore, Mumbai & Gurugram.
Job - Communication Coach / Voice and Accent Trainer.Years - 6 Years : 10LP...Show moreLast updated: 1 day ago
- Promoted
Soft Skills Trainer
BioTecNikaBengaluru, Karnataka, India This role is all about shaping the next generation of professionals in the biotech, pharma, and life.As a Soft Skills Trainer, you'll be responsible for equipping students with.You'll design and de...Show moreLast updated: 3 days ago
- Promoted
Soft Skill Trainer (On-Site) Bangalore
PROTOCOL- Corporate Training & Finishing SchoolBengaluru, Karnataka, India Corporate Training & Finishing School, Bengaluru, is a leading corporate training company offering extensive programs and workshops to corporates and individuals.
The company provides high-impact co...Show moreLast updated: 30+ days ago
- Promoted
German Teacher
TERN GroupBengaluru, Karnataka, India Location- Pune / Bangalore / Hisar.TERN is on a mission to address the global talent shortage problem using technology.As the world's first fullstack upskilling, migration, and placement platform, we s...Show moreLast updated: 3 days ago