Job Description
Hiring : Technical Support Associate – International (US) Process, Kolkata | Work from Office, Salary upto 3.50lpa
Location : [Kolkata]
Mode : Work from Office (WFO)
Shift : 24×7 Rotational (including night shifts)
Joining : Immediate or within 15 days
About the Role
We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you!
Key Responsibilities :
Handle technical support queries from international customers
Provide prompt resolutions via calls and emails
Maintain high-quality customer experience and professionalism in every interaction
Requirements
Education : Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)
1year and above experience candidates can only apply for this role.
Excellent verbal communication skills
Basic technical knowledge is a must
Immediate joiners or max 15 days’ notice
Benefits
CTC upto 3.50 lpa. (based on experience)
Includes night shift allowance (up to ₹3,000 / month)
One-way cab facility as per company policy
Important
Freshers / Candidates currently pursuing any course are not eligible
No cash-in-hand payments for experienced candidates
Requirements
Education : Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA) only 1year and above experience candidates can apply Excellent verbal communication skills Basic technical knowledge is a must Immediate joiners or max 15 days’ notice
Technical Support Executive • Kolkata, WB, in