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Banking Process Analyst

Banking Process Analyst

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

I. Position Summary

Service Support Analyst play a crucial role in

  • Managing customer support operations
  • Ensuring high-quality service delivery
  • Promoting customer satisfaction

They combine technical expertise, leadership skills, and a customer-centric approach to drive

excellence in service support within an organization.

II. Skills and Competencies

  • Excellent Written and Oral communication skills
  • Interpersonal skills
  • Logical thinking and decision making

    • III. Minimum Qualifications and Experience

  • Graduate fresher with PDC
  • Undergraduate with 1+ years of experience in customer support voice process.

    • Skills Required

    Voice support, Service Operations, Customer Satisfaction, issue resolution , Service Delivery

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    Analyst • Bengaluru / Bangalore

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