General Manager - Pharmacy Retail

Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.

Responsibilities

Operations Management :

Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.

Sales and Profitability :

Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.

Staff Management :

Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.

Inventory Control :

Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.

Compliance and Quality :

Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.

Customer and Professional Relations :

Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.

Strategic Planning :

Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.

Financial Oversight :

Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.

Qualifications

Education :

A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus.

Experience :

Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.

Required Skills

Leadership :

Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment.

Analytical :

The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital.

Communication :

Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals.

Business Acumen :

A solid understanding of business management principles, including finance, marketing, and strategic planning.