SAP CRM

Description : Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch.

Summary :

We are seeking an experienced SAP S / 4HANA Service Consultant for an ongoing implementation project. The ideal candidate should possess practical expertise in configuring and implementing SAP S / 4HANA Service (formerly Customer Service / CS module) with robust integration knowledge across SD, MM, and FICO modules.

Role : SAP CRM

Location : Bengaluru

Shift timings : General Shift

Years of experience : 5+ Years of experience

Roles & Responsibilities :

Analyse business requirements and translate them into system solutions within the S / 4HANA Service module.

Configure and customise SAP S / 4HANA Service functionalities, including service contracts, service orders, service notifications, warranties, and field service management.

Integrate the Service module with SD, MM, and FICO.

Collaborate with stakeholders to gather requirements and provide functional specifications.

Conduct workshops, training, and support user acceptance testing (UAT).

Provide support during go-live and post go-live phases.

Prepare documentation : BPDs, FSDs, test cases, training manuals, etc.

Technical Skills :

Strong functional knowledge of SAP S / 4HANA Service, especially post-ECC CS split.

Experience in Service Order Management, Service Contracts, and Service Billing.

Knowledge of SAP FSM (Field Service Management) or SAP CRM Service is a plus.

Understanding of technical objects, equipment, serial numbers, and warranties.

Familiarity with SAP Fiori apps related to service processes.

Experience with SAP Activate methodology.

Exposure to SAP Cloud solutions like SAP C4C or SAP BTP.

Basic ABAP debugging skills.

Integration experience with third-party tools or systems.

We are Navigators in the Age of Transformation :

We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About Company :

Launch IT India is wholly owned subsidiary of The Planet Group (

) a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C.