Talent.com
This job offer is not available in your country.
Vertex Tax System Production Support Service Engineer

Vertex Tax System Production Support Service Engineer

ConfidentialChennai, Bengaluru / Bangalore, Pune
23 days ago
Job description

Position Overview :

We are seeking a skilled Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions.

Key Responsibilities

Functional Support :

  • Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
  • Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
  • Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)
  • Ensure accuracy of tax rates, exemptions, and tax determinations
  • Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
  • Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
  • Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users and document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performance and recommend improvements

Technical Operations :

  • Perform SQL & Data Analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation
  • Troubleshoot ERP-Vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings
  • Maintain API Data Feeds including Vertex API calls, REST / SOAP integrations, and data flow between Vertex and ERP systems
  • Implement Performance Optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads
  • Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in Oracle Fusion
  • Support Tax Reporting for Compliance (Sales & Use Tax, VAT / GST Returns, Withholding Tax Reports, 1099 / 1042 forms, etc.)
  • Assist in SOX Audits, ensuring controls, documentation, and approvals are in place for tax processes
  • Reconcile tax liabilities in Vertex vs. ERP tax subledger vs. GL postings
  • Prepare and validate audit-ready tax reports for external and internal audits
  • Ensure compliance with Vertex Tax Engine updates (new tax rates, regulatory changes, etc.)
  • Operational Support :

  • Utilize Vertex Support Website (MyVertex) for issue resolution
  • Create and manage support tickets
  • Access Vertex Knowledge Base, Release Notes, and Patches
  • Follow up on issue resolutions and track service requests
  • Test tax rate updates and system upgrades
  • Coordinate regression testing for ERP and Vertex quarterly updates
  • Assist accounting, tax, and finance teams with Vertex-related issues
  • Document troubleshooting steps and best practices for tax processing
  • Required Qualifications :

  • Strong understanding of Indirect Taxation (Sales & Use Tax, VAT, GST, Withholding Tax)
  • 5+ years experience with Vertex tax systems and ERP integrations
  • Knowledge of Tax Calculation Rules, Jurisdictions, and Product Taxability Assignments
  • Proficiency in SQL and data analysis
  • Experience troubleshooting API integrations and data feeds
  • Understanding of tax compliance reporting requirements
  • Familiarity with SOX audit requirements for tax processes
  • Experience with FBDI & ADFdi for data imports and updates
  • Strong problem-solving skills for complex tax calculation issues
  • Ability to document and communicate technical solutions effectively
  • Skills Required

    vertex , Oracle Fusion, Indirect Tax, Vat, Gst

    Create a job alert for this search

    Production Support • Chennai, Bengaluru / Bangalore, Pune

    Related jobs
    • Promoted
    FIS Quantum / Echos Production Support Service Engineer

    FIS Quantum / Echos Production Support Service Engineer

    ConfidentialChennai, Bengaluru / Bangalore, Pune
    Provide end-to-end support for FIS Quantum and Echos treasury management systems.Maintain static data within the Quantum environment to ensure system integrity. Troubleshoot, fix, and author Enterpr...Show moreLast updated: 23 days ago
    • Promoted
    L2 Support Engineer

    L2 Support Engineer

    Insight GlobalPune, IN
    Experience supporting apps with the following tech stack : Spring boot, Microservices, Java.Experience supporting SQL databases. Experience in L2 IT support, including hardware / software troubleshooti...Show moreLast updated: 9 days ago
    • Promoted
    Konecranes - Assistant Business Controller

    Konecranes - Assistant Business Controller

    KonecranesJejuri, India
    Job Description : Assistant Business Controller Position : Assistant Business Controller Experience : 2-4 Years Location : Pune - Jeju...Show moreLast updated: 7 days ago
    • Promoted
    QuinStreet - Production Support Engineer - RevOps

    QuinStreet - Production Support Engineer - RevOps

    Quinstreet Software India Pvt ltdPune
    Corporate Overview : Powering Performance Marketplaces in Digital Media.QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and...Show moreLast updated: 25 days ago
    • Promoted
    Production Support Engineer

    Production Support Engineer

    Nazztec Private LimitedPune
    Job Title : Production Support Experience : 8-10Years Notice period : Immediate joiner / 15days <...Show moreLast updated: 30+ days ago
    • Promoted
    Oracle Revenue Management Production Support Service Engineer

    Oracle Revenue Management Production Support Service Engineer

    ConfidentialChennai, Bengaluru / Bangalore, Pune
    We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accoun...Show moreLast updated: 23 days ago
    • Promoted
    Oracle Fusion Production Support Service Engineer

    Oracle Fusion Production Support Service Engineer

    ConfidentialChennai, Bengaluru / Bangalore, Pune
    We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables / Receivab...Show moreLast updated: 23 days ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Alvaria CXPune, IN
    From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge. We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 9 days ago
    • Promoted
    Technical Support Engineer APJ

    Technical Support Engineer APJ

    YugabytePune, Maharashtra, India
    YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps.Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive usin...Show moreLast updated: 13 days ago
    • Promoted
    Senior Support Engineer

    Senior Support Engineer

    HCLSoftwarePune, Maharashtra, India
    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job Description.Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issu...Show moreLast updated: 18 days ago
    • Promoted
    Electrical Maintenance Technician / Engineer - Ranjangaon, Maharashtra

    Electrical Maintenance Technician / Engineer - Ranjangaon, Maharashtra

    Leadecranjangaon, maharashtra, in
    Leadec is a leading global service specialist for factories and their infrastructure.Headquartered in Stuttgart, Germany, Leadec generated sales of. Maintenance Technician / Junior Engineer / Engine...Show moreLast updated: 30+ days ago
    • Promoted
    Tier 1 Support Engineer

    Tier 1 Support Engineer

    Papaya Globalpune, maharashtra, in
    Tier 1 support Engineer (Preferred candidates from Enterprise and Saas Background).Papaya Global is an established B2B tech unicorn in hypergrowth. We are on a mission to reimagine the payroll categ...Show moreLast updated: 13 days ago
    • Promoted
    Avery Dennison - Areas Sales Manager - Performance Tapes - West

    Avery Dennison - Areas Sales Manager - Performance Tapes - West

    Avery DennisonShirur, India
    About the job Company Description Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identificat...Show moreLast updated: 25 days ago
    • Promoted
    Service Engineer

    Service Engineer

    FRANCOIS COMPRESSORS INDIA PRIVATE LIMITEDPune, Maharashtra, India
    François Compressors India Pvt.AF Compressors, head quartered in Belgium, offering compressed air solutions in the food and beverage industry. We are an international team of 80 employees based out ...Show moreLast updated: 13 days ago
    • Promoted
    Bio Process Design (Technical Sales Support) #Eng-Bio-2025-05-07-44

    Bio Process Design (Technical Sales Support) #Eng-Bio-2025-05-07-44

    DDE Bioengineering Pvt. Ltd.Pimpri Chinchwad, Maharashtra, India
    Should be on top of his / her Professional knowledge base and Flexible and Adaptable to new Technologies / Processes / Operating Systems. Passion for meeting the pre-determined Key Performance Indicat...Show moreLast updated: 30+ days ago
    • Promoted
    Support Enginner

    Support Enginner

    bpPune, Maharashtra, India
    Let me tell you about the role.The Enterprise Technology Engineer helps to deliver our pioneering Geospatial Platform.As part of our Geospatial Technology Team, within Oil and Gas Technology, you’l...Show moreLast updated: 30+ days ago
    • Promoted
    Production Support Specialist

    Production Support Specialist

    LTIMindtreePune, Maharashtra, India
    Hi Folks, Kindly share your updated resume along with below details at Nikhil.Current location - Open to relocate to - Current CTC - Expected CTC - Notice period (LWD if serving / served) - Years o...Show moreLast updated: 9 days ago
    • Promoted
    Avantor - Senior Systems Engineer - IAM Services

    Avantor - Senior Systems Engineer - IAM Services

    AvantorPune
    The Opportunity : - Under limited supervision, responsible for the operations of secure and highly available computing platforms, servers,...Show moreLast updated: 30+ days ago