Customer Delight Executive in Bangalore (Hybrid)

Every call answered is trust earned.

We're Kalaksh, a profitable, fast-growing D2C watch brand with a quietly loyal

following. Every customer interaction matters to us, and we're looking for someone

who can make those experiences smoother, warmer, and more reliable.

Key Responsibilities

• Be the first touchpoint for customers across calls, emails, and messages
• Answer customer queries
• Keep data organized

You Should Apply If You

Are patient, empathetic, and enjoy talking to people

Have strong written and verbal communication skills

Are decent with data and comfortable using Google Sheets or similar tools

Want hands-on exposure to how a D2C brand operates behind the scenes

Perks

30,000 to 40,000 / - to per month

Work closely with the founder and core team

Get a front-row seat to how a new-age D2C watch brand actually runs

Loads of exposure to customer experience, ops, and brand building

About Company : We're Kalaksh, a profitable, fast-growing D2C watch brand with 5,000+ customers and a quietly loyal following.

We've built things lean so far, but now we're scaling : deeper brand, sharper ops, bigger bets. We're hiring a generalist to join the Founder's Office and help drive this next chapter.

Skills Required

google sheets