Client Relationship Lead - Bangalore
apna
Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.
Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.
Role Summary :
We’re looking for a dynamic Account Manager to own and grow relationships with our top key accounts. You’ll be in the field and in the office, meeting decision makers, understanding their hiring needs, and ensuring Apna is their #1 partner for workforce growth.
Requirement : 5
Location : Bangalore (Work from Office - Domlur | travel for field client meetings)
What You’ll Be Doing :
Own the portfolio : Manage end-to-end relationships with strategic clients, build trust, drive renewals, support proactively and maximize revenue.
Engagement : Conduct regular check ins and client visits (field work) to understand hiring challenges and unlock growth opportunities.
Data-driven growth : Monitor hiring trends, run performance reviews, and present actionable insights to HR / recruiter heads.
Cross-functional impact : Work closely with Product, Marketing & Operations to solve client issues and create win-win solutions.
Upsell & expand : Identify white-space opportunities to increase wallet share and contribute to NRR goals.
Ensure smooth onboarding, adoption, and consistent delivery against SLAs.
What We’re Looking For :
- 2-3 years of B2B account management / enterprise sales / key account handling experience.
- Must be a gradate with strong verbal and written communications skills. Must be comfortable with English and Hindi Language
- Strong relationship-building and negotiation skills with decision- maker comfort.
- Ability to analyze data and present insights that drive business outcomes.
- Ready to work from office and travel for field client meetings (frequent).
- High ownership mindset, proactive problem solver, and a natural networker.
Why Join Us
Where You’ll Work
Work from Apna office Bangalore with frequent field travel to client sites.
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