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Trainer cum Quality
ConfidentialPune30+ days ago
Job descriptionShould be able to train employees, must have leadership skills excellent command over the language. Must be good in preparation of training modules, presentation reports. Must possess strong knowledge in banking financial products. Candidates with minimum 2 years of strong experience in Product / Sales training, preferably from BPO / Call centre background. Most preferable for multilingual languages.
Job Description :
- To educate them on KYC how to handle calls.
- Making mock calls followed by call audits observation.
- Engage the team batch in various training activities.
- Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
Skills Required
Auditing, Training, Quality Assurance
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Trainer • Pune
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