Quality Assurance Analyst

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

Job Description

Key Responsibilities May Include :

• Design, develop, and execute comprehensive test plans and cases, covering both manual and automated testing to validate application functionality, integration, and performance across all use cases.
• Perform detailed functional, scenario-based, and regression testing to identify and document bugs, ensuring thorough coverage of application workflows.
• Develop and maintain automated test scripts using tools like Selenium and Postman to streamline testing and ensure continuous integration.
• Track, document, and manage defects using JIRA, working closely with development teams to ensure rapid issue resolution and effective communication throughout the defect lifecycle.
• Execute SQL queries to validate data integrity and accuracy, ensuring that the application processes and stores data correctly.
• Collaborate with product owners, software developers, and stakeholders to ensure that products meet functional and user requirements as well as quality standards.
• Conduct thorough regression testing following new feature releases or updates to ensure existing functionality remains unaffected.
• Maintain a strong focus on the end-user experience, ensuring that the application is intuitive, functional, and meets customer satisfaction and quality benchmarks.

Position Purpose The Quality Assurance Analyst’s role is to develop and establish quality assurance standards and measures for the information technology services within CHEP. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include developing and writing test plans and scripts for tracking defects and fixes in the CHEP applications assigned to the individual. The QA Analyst will apply proven analytical and problem-solving skills to verify the system solution meets business requirements according to quality assurance standards in order to maximize the benefit of business investments in IT initiatives.

Major / Key Accountabilities

Experience :

Qualifications BS in Computer Science, MIS or related field, or related, equivalent experience. Certified Associate in Software Testing (CAST), aligned with Software Testing Body of Knowledge (STBOK), as recognized by Quality Assurance Institute (QAI). ISTQB – Certified tester Foundation level or similar professional certification in SQA

Skills and Knowledge

Remote Type

Hybrid Remote

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.