Role Overview
We are seeking a seasoned and strategic Vice President – International Business Development to lead and expand our footprint in the US markets . This is a high-impact leadership role responsible for driving global revenue growth, building long-term partnerships, and leading enterprise sales efforts in the international BPO space.
Key Responsibilities
- Own and drive business development strategy for the US markets
- Market Research and Strategic Planning for Customer acquisitions, retentions and growth.
- Identify, pitch, and close large-scale outsourcing opportunities across verticals (Sales, Customer Support, HR, Legal etc.)
- Build and manage a strong pipeline of Fortune 1000 and mid-market clients
- Lead the entire sales cycle – from lead generation and RFP response to contract negotiation and onboarding
- Collaborate with Operations & Delivery, Finance, HR, Legal, and other teams to design winning proposals
- Represent Flamingo Infinite at global events, client meetings, and industry forums
- Mentor and build a high-performing international business development team
- Ensure Compliances and Legal requirements fulfillment
Key Requirements
Minimum 15 years of proven experience in BPO / ITES with a strong focus on international business developmentMinimum 10 years in US market for BPO sales and client servicesDemonstrated Leadership skills and Strategic thinking capabilitiesDemonstrated ability to close multi-million-dollar deals with CXO-level stakeholdersExpertise in outsourcing services including sales, customer support, HR, legal processes, and advisory verticalsStrong business acumen and deep understanding of the global outsourcing ecosystemDeep understanding of prevailing and emerging Technologies in BPO / BPM spacesExcellent communication, leadership, and presentation skillsWillingness to travel internationally as requiredExcellent understanding of BPO service lines including sales, support, advisory, and legal domainsStrong command over proposal writing, sales communication, and client engagementAnalytical mindset with ability to manage performance metrics and targetsProficient in using CRM tools, MS Office, and sales enablement platformsSkills Required
CRM Tools, Market Research, Proposal Writing, Business Development Strategy, Ms Office