Customer Success Executive

Collaborate Across Teams : Work closely with Sales Logistics QA / QC and Planning teams to

ensure orders are processed on time and any issues are quickly resolved.

Maintain Accurate Records : Keep detailed and up-to-date records of all client interactions including

order statuses samples quotes and payments.

Daily Updates : Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibility

and accountability for ongoing tasks.

Manage Client Communication : Coordinate with internal teams to promptly update clients about

shipment timelines required documentation sample progress product questions commercial

proposals and payment reminders.

Ensure Accuracy : Check that all client-facing documents and communications are correct timely

and consistent with company standards and processes.

Support Sales : Provide the sales team with data from various sources to develop market intelligence

by BD manager and formulate strategies.

Organizational Excellence : Demonstrate strong organizational skills and attention to detail in all

aspects of your work.

Proficient working with MS office Excel Word and PPT.

Professional Communication : Communicate with customers clearly and professionally.

Continuous Learning : Good learner with customer centric mindset for growth of individual along

with organization.

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1