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Quantiphi - Senior Engagement Manager

Quantiphi - Senior Engagement Manager

QuantiphiBangalore, India
30+ days ago
Job description

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to.

reimagine & realize transformational opportunities at the heart of the business.

We are passionate about our customers & obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous & businesses safer.

We put together a wide array of solutions that help businesses build AI products, find & retain high-value customers, improve operating efficiency & reduce risk across several industries including but not limited to Healthcare, Insurance, Media, Retail, Manufacturing, & Consumer Products & are in partnership with Google Cloud, AWS, NVIDIA, Looker, Snowflake, SAP & Tensorflow. For more details visit : a Senior Engagement Manager, you will be responsible for heading and managing the customer engagements , delivery efforts in a B2B environment for Customer service teams of various organizations.

Client Management :

  • Managing customer communication, relationships and escalation management.
  • Guide the client on technology evaluation, technical thought leadership and direction.
  • Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.
  • Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
  • Take a lead in preparing functional and technical specification documents.
  • Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.

Project Delivery :

  • Own the complete project lifecycle by managing the solutioning, engineering, testing, release and maintenance.
  • Lead project deliveries while managing multiple responsibilities in high paced environment, where you are empowered to make a difference.
  • Lead engagements with multiple work-streams; prepare project plans and manage deliverables.
  • Guide and help team members to debug and solve technical problems.
  • Project deliverables reviews and follow through till issues closure.
  • Review and perform code walkthrough and quality reviews.
  • Conflict resolution and dependency management.
  • Team management :

  • Work with the team to identify and qualify business opportunities.
  • Identify key customer technical objections and develop a strategy to resolve technical
  • blockers.

  • Ensure proper skill development of team members.
  • Guide and help team members to debug and solve technical problems.
  • Travel to customer sites, conferences, and other related events as Excellent client communication, analytical and presentation skills.
  • Ability to work with minimal supervision in a dynamic and time sensitive work environment.
  • Experience to manage a midsize team (30-50) is a must.
  • Experienced in managing mid to large size data and cloud engagements using GCP / AWS / Azure
  • platforms and services.

  • Ability to discuss data management, data governance and data integration related issues and provide a point of view.
  • Problem solving mindset and ability to guide the team to resolve project issues.
  • Good grasp of risk management, scope management and project to have skills :
  • Design and solutioning experience using services and tools of cloud platforms like
  • GCP / AWS / Azure.

  • Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture.
  • Good understanding of application data security and infrastructure security.
  • Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and client presentation.
  • Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science
  • and Artificial Intelligence.

    Whats in it for you?

  • The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big Data Domain.
  • The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformation.
  • The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
  • Flexible working options available to foster productivity and work / life balance.
  • (ref : iimjobs.com)

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    Engagement Manager • Bangalore, India

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