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▷ (15h Left) Customer Care Executive

▷ (15h Left) Customer Care Executive

AutoAid IndiaIndia
13 days ago
Job description

Company Description

Auto Aid is an easy-to-use app connecting the vehicle owner and automotive service provider on a single platform in Bengaluru. The platform aims to provide a hassle-free journey and services for both parties involved.

Role Description

  • Answer calls from customers in need of assistance
  • Place calls to Car Workshops and introduce the Auto Aid solution
  • Follow the procedure to input data into the admin portal
  • Track the progress of ongoing service requests
  • Communicate any problems, questions or concerns to supervisory staff
  • Communicate respectfully and politely with customers & partners at all times

Qualifications

  • Proficiency in at least 2 Indian languages is a must (Hindi & English).
  • Basic MS Excel skills
  • Strong attention to detail
  • Positive attitude to serve customers well
  • Excellent phone manner and articulation
  • Flexible working in shifts (ability to work in night shift as well )

    • Location : Bangalore , HSR

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