Senior Manager, Learning Design, Delivery and Operations

Gurgaon, Haryana, India

As a senior manager within our Global Learning Team, you will be a key contributor towards the strategy, design, and execution of a broad portfolio of learning solutions that are innovative, data-driven, and business-aligned. This role is pivotal in driving organizational agility, cultivating a learning culture, and integrating emerging technologies to enhance employee growth.

What You'll Be DOING

What will your essential responsibilities include

• End-to-End Learning Program Strategy & Execution : Lead the strategic planning and operational coordination of global mandatory learning initiatives. Collaborate with subject matter experts / business stakeholders to define learning needs and apply instructional designer strategies to embed innovative, personalized, and data-driven learning approaches that foster engagement and knowledge retention.
• Learning Ecosystem & Content Strategy : Oversee the management of digital learning content, including LMS and emerging Learning Experience Platforms (LXP). Champion the adoption and integration of cutting-edge learning technologies, including AI, automation, chatbots, and other emerging tools. Lead initiatives to modernize learning ecosystems, enhance learner engagement, and streamline administrative processes through digital transformation.
• Data-Driven Insights & Strategic Reporting : Lead the collection, analysis, and interpretation of learning data, providing strategic insights through dashboards and reports using tools like Power BI. Use data to measure success, inform continuous improvement, and advise stakeholders on learning impact and organizational readiness.
• Stakeholder & Change Management : Act as a trusted strategic advisor to business units and senior leadership, aligning learning initiatives with broader organizational goals. Facilitate stakeholder engagement and foster a consulting approach to identify learning needs, support cultural transformation, and embed a growth mindset across the organization.
• Experiential Facilitation : Design and facilitate immersive learning experiences using simulations, workshops, roleplays, and other experiential techniques that drive behavior change. Deliver high-impact facilitation for leadership and capability-building programs, balancing scale with high-touch learning engagement.
• Partnership & Vendor Management : Develop strategic relationships with external vendors, consultants, and partners. Oversee contract negotiations, ensure quality standards, and manage logistics to deliver impactful learning solutions aligned with organizational standards.
• Organizational Culture & Change Leadership : Support organizational change initiatives by embedding learning as a key enabler of cultural transformation. Promote programs that reinforce core values, agility, and innovation, fostering a resilient and adaptable workforce. Assist in the development and distribution of learning communications, including training announcements, reminders, and program updates.

You will report to Vice President of L&D in India.

What You Will BRING

We're looking for someone who has these abilities and skills :

Required Skills And Abilities

Desired Skills And Abilities

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re / insurance, we reinvent it.

How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

Learn more at axaxl.com / about-us / inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called 'Roots of resilience', focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

For more information, please see axaxl.com / sustainability.

Skills Required

Lms, Power Bi, Ai, Automation, Instructional Design