PPI Business System Specialist II

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard Office Hours (40 / wk)

Environmental Conditions

Office

Job Description

Job Summary :

This role drives operational excellence by applying Lean Six Sigma principles to optimize marketing processes and organizational workflows. The role involves practical process analysis along with coaching / mentorship to integrate continuous improvement as a fundamental aspect, directly boosting customer happiness and return on investment.

Key Responsibilities

1. Process Optimization & Project Leadership

• Collaborate with cross-functional teams (sales, product development, customer experience) to standardize customer-focused processes
• Conduct root-cause analysis using DMAIC, Pareto charts, and PPI 8-step methodology to eliminate defects in marketing campaigns and operational workflows
• Lead Kaizen events and small-to-medium-scale Six Sigma projects, ensuring alignment with critical metrics (e.g., return on investment, customer retention)

2. Training & Mentorship

3. Data-Driven Decision Making

4. Strategic Collaboration

Required Skills & Qualifications

Certified or trained on improvement methodology like Lean, Six Sigma, TPM, Quality circle etc

Strong communication for partner engagement and training

Education :

Experience :

Work Environment :

Emphasis on collaborative problem-solving and innovation.