Customer Care Executive

Customer Support & Engagement Executive – Education Sector

Location : Janakpuri, New Delhi

Work Mode : Work from Office only

Salary : ₹18,000 – ₹22,000 / month

About the Company :

We are an established education company founded by Mr. Arviend Sud, specializing in Numerology and Vastu, with a dedicated student base of over 35,000 learners. As we continue to grow and expand our reach, we are seeking a motivated and skilled Customer Support & Engagement Executive to join our team.

Key Responsibilities :

• Actively engage with enrolled students to ensure they complete their courses on tim
• Make a high number of outbound calls daily to follow up, assist, and check student progress
• Provide timely and professional support for any course-related or technical issues
• Maintain a quick response and resolution turnaround for all incoming support queries
• Track student status, document all interactions, and update progress reports regularly
• Coordinate with internal teams to resolve escalations promptly and efficiently
• Maintain clear communication and consistent follow-ups with students until issue closure

Requirements :

What You Can Expect :

Only apply if you're comfortable with high call hours, daily targets, and fast-paced execution.