Cluster Business Head

This role is for one of the Weekday's clients

Min Experience : 5 years

Location : Ahmedabad

JobType : full-time

We are looking for a results-oriented and dynamic Cluster Business Head (CBH) to lead and manage business operations related to Home Loans (HL) and Loan Against Property (LAP) across a defined branch and geographic territory. The ideal candidate will be responsible for driving growth, ensuring operational efficiency, and delivering exceptional customer service within their region.

Requirements

Key Responsibilities :

• Oversee day-to-day operations at the branch level for HL and LAP products, ensuring business targets are met.
• Drive lead generation, sales conversions, and portfolio growth through effective strategies and execution.
• Develop and implement localized plans for customer acquisition, retention, and service excellence.
• Ensure compliance with all internal policies, processes, and applicable regulatory guidelines.
• Build and nurture strong relationships with customers, channel partners, and stakeholders to enhance business development.
• Monitor local market dynamics and competitor activities to identify growth opportunities.
• Proactively manage and resolve escalations, ensuring high levels of customer satisfaction.
• Track business performance metrics regularly and take corrective measures to address any gaps.

Key Skills & Competencies :