Relationship Manager

Job description

Job Brief

We are looking for a Relationship Manager to build and preserve trusting relationships with our clients. Well rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and operations teams and build rapport with client. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

Understand client needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Promote high-quality work and closures

Aim to preserve client and renew contracts

Approach potential client to establish relationships

Gain solid knowledge of competitors

Requirements and skills

Proven experience as a Client Relationship Manager

Knowledge of customer relationship management (CRM) practices

Experience in sales or customer service is preferred

Problem-solving attitude

Excellent communication skills

Aptitude for fostering positive relationships

Teamwork and leadership skills

Customer-oriented mindset

BSc / BA in Business Administration or similar field