ITC Infotech - ServiceNow ITSM Architect

Job Summary & Responsibilities :

• Understand how the technologies available can be used to tackle the business problem.
• Knows what frameworks, platform application, or technical stack can be used to create a solution.
• Recognizes how the ServiceNow application will look, what modules will be in scope, and how they will interact with each other. Be cognizant of how the ServiceNow digital solution will scale in the future and how it will be supported.
• Configuration vs. Customization.
• Can define the Risk vs. Value Proposition for third party integrations with ServiceNow.
• Skilled at clearly defining for customers how Governance works with respect to the platform and how it works with respect to the project.
• Clearly defines what Organizational Change Management is and why it is a key component of a successful & Certifications Required :
• Bachelors degree or equivalent experience preferably in Information Technology, Engineering, or the Sciences.
• IT4IT, ITILv4, TOGAF.
• Should have their SN Certifications : CSA, CAD, CIS-ITSM, (required).
• CMDB / CSDM (required).
• Plus, two other CIS-Certifications : ITOM, ITAM, ITBM, CSM, FSM, SecOps / GRC, HRSD, SPM (preferred).
• Has a high-level of understanding in scripting and app development, including familiarity with web services, APIs and mobile application design.
• Experience preferred : ITSM, ITILv3.
• Certifications preferred : Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.
• Participated in 20+ ServiceNow implementations across various modules.
• 3+ years of architecting solutions in the ServiceNow platform.
• ServiceNow scripting and JavaScript are required.
• Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired.
• Microsoft Excel, PowerPoint, Visio.

ref : hirist.tech)