ServiceNow SPM Architect - ITSM Module

Job Title : Servicenow SPM Architect / Developer (Remote).

Job Type : Remote.

Experience : 8 Years.

Job Description :

We are looking for an experienced SP Architect and Developer to join our team.

This individual will be responsible for designing, developing, and implementing Service Portfolio Management solutions that align IT services with business strategies and objectives.

The ideal candidate will have a strong understanding of IT service management frameworks, particularly ITIL, as well as experience with developing and customizing service management platforms and tools.

Key Responsibilities :

Service Portfolio Management (SPM) Architect : .

• Design and architect end-to-end Service Portfolio Management solutions, ensuring they align with organizational goals and IT service management processes.
• Develop service portfolio management strategies that optimize the delivery of IT services across the entire service lifecycle.
• Ensure the service portfolio reflects the current and future needs of the business, helping to make informed decisions about service investments, rationalization, and decommissioning.

Tool Development & Customization :

Integration and Data Management :

Service Lifecycle Management : .

Stakeholder Engagement : .

Process Improvement : .

Reporting & Analytics : .

Required Qualifications : .

Education :

Experience : .

Certifications :

Technical Skills :

Soft Skills :

Preferred Qualifications :

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