Associate I, People & Culture Service Operations

Process HR transactions in Workday, including but not limited to new hires, terminations, transfers, promotions, and salary changes.

• Maintain data integrity within the HRIS system, ensuring all employee records are accurate and up-to-date.
• Collaborate with HR Business Partners and other stakeholders to support HR initiatives and projects.
• Assist employees with Workday-related queries and provide guidance on HR processes and policies.
• Generate reports and analyze HR data to support decision-making and process improvements.
• Stay current with Workday updates and best practices, participating in relevant training and development opportunities

What We're Looking For

Bachelor’s Degree in IT, Business or related field or equivalent work experience

2-4 years prior experience working in a P&C or HR contact center / Shared Service or operations environment supporting inquiries and transactions across multiple HR or P&C functions such as benefits, employee data maintenance, recruiting.

2-4 years of Workday HCM, EIB mass load experience and reporting experience

A genuine interest in working within a HR or People & Culture operations team

A passion for excellent customer service, adaptable & flexible

Excellent verbal and written communications in English

Ability to multitask and work effectively and efficiently, delivering high-quality work in a fast paced, changing work environment

Ability to comply with handling sensitive and confidential employee data

Works under general direction; must be able to work independently

Ability to utilize knowledge guide materials in performing research and answering inquiries