Relationship Manager

Job Title : Relationship Manager

Location : Trichy

Experience : 3 to 5 Years

Salary : ₹2 LPA to ₹5 LPA

Employment Type : Full-Time

Job Summary :

We are seeking a proactive and client-focused Relationship Manager to join a dynamic team in Trichy. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and acting as the key point of contact for all service-related queries. This role requires excellent communication skills, strong business acumen, and a passion for delivering outstanding client support.

Key Responsibilities :

Act as a primary point of contact between the company and its clients.

Build and maintain strong, long-lasting client relationships.

Understand client requirements and ensure timely and successful delivery of solutions.

Handle client coordination, follow-ups, and service feedback loops.

Resolve client issues promptly and ensure a high level of client satisfaction.

Identify upselling or cross-selling opportunities and communicate value propositions.

Collaborate with internal departments (HR, recruitment, and support teams) to meet client expectations.

Maintain client data, activity logs, and reports for performance tracking.

Attend meetings, calls, and client visits as needed for account management.

Ensure contract renewals and maintain long-term relationships for business continuity.

Essential Qualifications :

Bachelor’s degree in Business Administration, Marketing, Human Resources, or a related field.

MBA preferred but not mandatory.