Principal System Consultant (Kronos Consultant)

Job Description

• Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization
• Act as the team's subject matter expert for various UKG Pro WFM Workforce Management Modules
• Facilitate workshops for complex or large-scale projects to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
• Acts as mentor / coach to other on the team for workforce management best practices and solution build best practices
• Designs, develops, modifies and evaluates tools developed to aid the team
• Assist with Managed Services customer presentations
• Manage customer project and / or accounts
• Assists in resolving customer escalations
• Ability to expand knowledge of UKG Pro WFM' product line through self-study, attend classes and / or participating in Virtual Training.
• Propose Ideas and Drive Cross functional collaboration projects.
• Dedicate good time towards mentoring the layers below. '
• A highly seasoned specialist professional with wide-ranging experience and in-depth knowledge in a specialized field.
• Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines.
• Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity.
• Analysis of situations or data requires an in-depth evaluation of various factors.
• Has specialized knowledge of various alternatives and their impact on the business.
• Challenges are frequently unique, and solutions may serve as precedent for future decisions.
• Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones.
• Exercises considerable latitude in determining objectives of assignment.
• Develops departmental policies and procedures, new techniques and standards.
• Work is reviewed from a relatively long-term perspective, for desired results.

Education / Experience : '

Skills Required

Dell Boomi, Project Management, Itil, Integrations