We are seeking a proactive People Support Coordinator to join our team for a 6-month contract . The ideal candidate will have at least 2 years of HR experience and will be a key point of contact for employees, managing HR-related processes and lifecycle programs from pre-hire to retire. This role requires strong organizational skills, discretion in handling confidential information, and a focus on delivering excellent customer service.
Roles and Responsibilities
- HR Process Administration : Coordinate and support key employment milestones, including preboarding, onboarding, offboarding , internal transfers, and other HR-related lifecycle processes.
- Employee Inquiry and Support : Serve as the first point of contact for employee inquiries through the HR service center , ensuring prompt and accurate responses.
- Data Maintenance and Reporting : Maintain and update employee records and run basic workforce reports to ensure data integrity.
- Knowledge Base Contributions : Create and improve HR knowledge base articles for employee self-service and efficient case management.
- Confidentiality and Compliance : Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures.
- Process Improvement : Identify opportunities for process improvement and contribute to the enhancement of HR operations.
Skills Required
Education : A Bachelor's degree (3-year degree) is preferred.Experience : 2+ years of functional HR experience or 3+ years of general experience .Customer Service : Strong experience in delivering excellent customer service and creating positive experiences.Attention to Detail : Detail-oriented with a proven ability to complete tasks effectively and efficiently.Confidentiality : Experience in handling confidential information with discretion.Organizational Skills : Strong organizational skills and the ability to prioritize tasks to meet deadlines.Technical Aptitude : A strong technical aptitude to learn and administer people technology.Language : Clear proficiency in both written and spoken English is required for effective communication.Skills Required
Onboarding, Offboarding, Data Maintenance, Customer Service, Technical Aptitude