People Operations Lead

About the Team

The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.

About the Role

We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.

Key Responsibilities

• Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
• Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
• Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
• Evaluate existing HR processes, identify opportunities for automation / streamlining, and implement best practices.
• Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
• Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
• Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
• Work closely with HR partners to strengthen employee experience initiatives.
• Provide recommendations backed by HR data and analytics to support strategic decision-making.

Must Haves

About Navi

We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!

Our Culture

At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.

We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.Com / our-values to see what drives us every day.

If this feels like you, Navi is the place to grow, thrive and make a real impact.