Management Trainee - Loyalty Program

Company : Peppermint Communications

Location : Bhiwandi, Kalyan (Mumbai)

Job Type : Full-Time / Onsite

Salary : 15K to 18K During 4 Months Trainee Period. Post that 3 Lacs Per Annum

About Us :

Peppermint Communications is a dynamic and innovative marketing, events, and publishing company. We specialize in creating engaging and effective loyalty programs that enhance customer engagement and brand loyalty. We are seeking a dedicated and experienced Loyalty Program Manager to lead and manage our loyalty initiatives.

Job Overview :

As a Loyalty Program Manager / Trainee at Peppermint Communications, you will play a critical role in developing and executing loyalty strategies that strengthen customer relationships and drive business growth. You will work closely with cross-functional teams to design, implement, and optimize loyalty programs that align with our clients&apos objectives. If you have a passion for customer engagement, experience in loyalty program management, and the ability to drive results, we invite you to apply for this exciting opportunity.

Responsibilities :

• Program Development : Design, plan, and develop customer loyalty programs that align with clients&apos business goals and objectives.
• Strategy Implementation : Execute and manage loyalty program strategies, including customer segmentation, rewards structure, and engagement tactics.
• Client Collaboration : Collaborate with clients to understand their needs, provide program recommendations, and ensure program alignment with their brand.
• Data Analysis : Utilize data analytics and insights to measure program performance, identify opportunities for improvement, and optimize program outcomes.
• Engagement Campaigns : Create and execute targeted customer engagement campaigns to drive program participation and increase customer loyalty.
• Program Communication : Develop clear and effective communication plans to promote loyalty programs to customers and employees.
• Technology Integration : Oversee the integration of technology platforms and tools to support loyalty program functionality.
• Monitoring and Reporting : Regularly monitor program performance and provide comprehensive reports to clients, highlighting key metrics and areas for improvement.
• Budget Management : Manage program budgets effectively, ensuring that programs are cost-efficient and deliver a positive return on investment.
• Team Leadership : Lead and mentor a team of loyalty program coordinators and specialists.

Qualifications :

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Skills Required

Technology Integration, Data Analytics