Manager-LTL Freight Billing & Automation
ARDEM Data ServicesKalyan-Dombivli, IN1 day ago
Job descriptionStand up full LTL workflows : intake → validation → rating → exception handling → invoice audit / reconciliation → client reporting. Lead onboarding and establish process controls for EDI 204, 210, 214, 990, 997 / 999 transactions. Drive KPI attainment and ongoing improvement in accuracy, cycle time, and exception reduction. Build operational dashboards and playbooks that function as “the client’s billing department.” Conduct QBRs to demonstrate cost-to-serve and value capture. Identify upsell opportunities such as EDI 210 audit, accessorial charge analytics, carrier rate analysis, and OS&D workflows. Deep understanding of accessorials & exceptions : appointments, limited access, liftgate, inside delivery, protect-from-freeze, blind shipments. Knowledge of NMFC classification, density logic, and ClassIT+ 2025 updates. Experience reconciling EDI 210 invoices, BOL / PRO tracking, and dispute handling. Hands-on with SMC³ (RateWare, CzarLite, CarrierConnect) and major TMS platforms (McLeod, MercuryGate, OTM, Blue Yonder, Manhattan). 7+ years in freight / logistics (minimum 3 years in PM / Client Manager role). Prior experience in BPO / Shared Services or carrier / 3PL operations is strongly preferred. Executive-level English communication skills — confident in presenting to U.S. clients. Work history with leading LTL carriers or 3PLs (ODFL, XPO, Estes, Saia, FedEx Freight, R+L, PITT OHIO). Exposure to freight audit / payment processes. Working knowledge of Python / SQL, RPA, and dashboard design. First-Pass Invoice Accuracy (FPY) : ≥ 98% on EDI 210 reconciliation. Exception Rate : ↓ 30–50% in 90 days (reweigh / reclass / accessorial disputes). Cycle Time : Continuous reduction; higher auto-rating hit rate via SMC³. Client NPS : ≥ +40 | Account Growth : ≥ 10% YoY expansion. SLA Attainment : Timely responses, backlog control, and exception aging targets met. Bachelor’s degree in Supply Chain, Logistics, Engineering, or Business (MBA preferred). Proven leadership managing remote, client-facing teams for U.S. shippers / carriers. Hands-on with EDI transaction sets (204 / 210 / 214 / 990 / 997-999) and SMC³ + major TMS.
Manager — LTL Freight Billing & Automation
Location : Remote (India)
Schedule : Full-time | Strong overlap with U.S. Eastern Time
Role Mission
Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth. You’ll build automation-driven, high-accuracy billing solutions that deliver measurable client value in accuracy, speed, and customer satisfaction.
What “Great” Looks Like
You’ve run LTL back-office / billing or logistics PMO operations for U.S. shippers, carriers, or 3PLs. You’re fluent in LTL exceptions and accessorials (reweigh / reclass, limited access, liftgate, blind shipments, appointments, etc.), can reconcile EDI 210 invoices, track via PRO, and improve first-pass yield using SMC³ (RateWare, CzarLite, CarrierConnect) and a modern TMS.
Key Impact Areas
1. Pre-Sales Solutioning
- Partner with Sales as the operational SME to translate discovery into detailed future-state workflows, SLAs, FTE & automation models, and a pilot plan.
- Align with “co-creation” style BPM delivery — domain-led, data-backed, and measurable.
2. Transition & Implementation
3. Delivery & Continuous Improvement
4. Client Success & Growth
Must-Have Expertise
LTL Domain Mastery
Technical Tools
Experience
Nice-to-Haves
KPIs You’ll Own
Qualifications
Why ARDEM
Own outcomes, not tickets. You’ll collaborate with clients to design and scale next-generation LTL billing and automation processes — seeing your playbooks become industry standards across freight operations.
Create a job alert for this search
Automation • Kalyan-Dombivli, IN
Related jobs
%20Ltd.)
- Promoted
Billing Analyst
GR8 Global Indiadombivli, maharashtra, in Top 100 CPA firms in the United States with the objective of coming together and redefining how talent acquisition best practices can provide additional value to our partners.We believe that there ...Show moreLast updated: 1 day ago
- Promoted
SCM - Order Fulfillment
Aditya Birla GroupWorli, Maharashtra, India Birla Cosmetics Private Limited.Worli, Mumbai (5 Days – Work from Office).Job Description : SCM - Order Fulfillment.This Role is for Supply Chain Management, where we are looking for candidates with...Show moreLast updated: 19 days ago
- Promoted
Assistant Operations Manager
PluckkMumbai, Maharashtra, India We are looking for a proactive and detail-oriented.This role involves coordinating with delivery partners, tracking shipments in real-time, resolving exceptions, and ensuring seamless.You’ll play a...Show moreLast updated: 1 day ago
- Promoted
Manager Civil
Khosla Profil Pvt LtdVada, Maharashtra, India Responsibilities - Responsible for current and upcoming project and its civil work as well civil work on existing buildings.
To Verify and check all civil contractor, Subcontractor, Suppliers bills...Show moreLast updated: 1 day ago
- Promoted
Duck Creek Billing Architect or Technical SME
HTC Global ServicesMumbai, IN Connects- We are seeking an experienced.Duck Creek Billing solution in a P&C insurance environment.You will provide technical leadership, oversee solution architecture, work closely with business a...Show moreLast updated: 12 days ago
- Promoted
US Billing + Accounting
AKM GlobalThane, IN We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 30+ days ago
- Promoted
Deputy Manager - Billing
ConfidentialMumbai, India Adani Group is a diversified organisation in India comprising 10 publicly traded companies.It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence....Show moreLast updated: 5 days ago
- Promoted
Analyst, Invoicing
UnitedLexThane, IN UnitedLex (erstwhile iRunway India Pvt Ltd).Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of...Show moreLast updated: 1 day ago
- Promoted
Manager-LTL Freight Billing & Automation
ARDEM Data ServicesThane, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 1 day ago
- Promoted
Billing Engineer
Aarvi EnconMumbai, Maharashtra, India Oil Gas,Refinery & Petrochemical experience).Mandatory : Notice period - Immediate joiner only.Interested Candidates may click to apply.
Please note that the deadline to apply is 20th Oct 2025.Appli...Show moreLast updated: 22 days ago
- Promoted
Quality Manager
SCHACH Engineers (P) Ltd.Vasai Virar, Maharashtra, India Job Title : Quality Manager – Aluminium Formwork Manufacturing.Experience Required : 7+ years in manufacturing quality, with minimum 3 years in Aluminum Formwork industry.
Tech in Mechanical / Product...Show moreLast updated: 22 days ago
- Promoted
Senior Manager - Quality
Naxnovavirar, gujarat, in Naxnova Technologies Private Limited is seeking a seasoned professional for the role of.Senior Manager – Quality (QMS).This leadership role is responsible for driving the implementation and continu...Show moreLast updated: 18 days ago
- Promoted
CNC Manager
Illusion Dental LaboratoryVada, Maharashtra, India Job Description Job Title : CNC Manager No of Vacancy : 1 Job Location : Wada Years of Experience : 7 years and above Salary Range : Negotiable Working Day : Monday to Saturday Job Purpose A CNC Manage...Show moreLast updated: 1 day ago
- Promoted
Delivery Manager (QA Automation Banking)
QualityKiosk Technologiesmumbai, maharashtra, in Job Description – Delivery Manager (Banking | QA| QE | Automation).QualityKiosk Technologies, Rupa Solitaire, MBP, Mahape, Navi Mumbai.
About QualityKiosk Technologies.QualityKiosk Technologies is o...Show moreLast updated: 1 day ago
- Promoted
Compliance Billing
Newfold DigitalMumbai, Maharashtra, India Newfold Digital is a leading web technology company serving millions of customers globally.We have some of the industry's most.
We help customers of all sizes build a digital presence that.With our ...Show moreLast updated: 22 days ago
- Promoted
Cost Accountant
The Sleep CompanyKalyan Dombivli, Maharashtra, India We are looking for a Cost Accountant (CMA) who has practical exposure to SAP S / 4HANA and master data management.The candidate will assist in cost planning and analysis activities, manage product ma...Show moreLast updated: 30+ days ago
- Promoted
Chief Production Manager
Technocrats PlasmaVasai Virar, Maharashtra, India We’re Hiring – Chief Production Manager.Technocrats Plasma Systems Pvt.Are you an experienced engineer with a passion for precision manufacturing and leadership?.
Technocrats Plasma Systems Pvt.Indi...Show moreLast updated: 1 day ago
- Promoted
- New!
Manager-Ltl Freight Billing & Automation
ARDEM Data ServicesDombivli, Republic Of India, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 14 hours ago