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HairOriginals - Fractional Chief Technical Officer

HairOriginals - Fractional Chief Technical Officer

Jaggi brothersGurgaon, India
30+ days ago
Job description

About the job

Job Description Fractional CTO (Chief Technology Officer)

Location : Hybrid, 2 days in office, 15-20 hours a week, NCR based only

Engagement Type : Fractional / Part-Time

About Hair Originals

Hair Originals is a fast-growing, fashion-led D2C brand specializing in premium hair extensions and hair solutions. With strong offline and online presence (website, offline stores, and home trial services), we are on a mission to revolutionize the hair fashion industry in India and beyond. As we scale, we are building a seamless omnichannel tech ecosystem to deliver a world-class customer experience.

Role Overview

We are looking for a Fractional CTO to partner with the leadership team and act as the strategic advisor and hands-on technology head for Hair Originals. This role is ideal for a senior technology leader who enjoys building scalable systems, customer-centric products, and integrating multiple platforms into a unified ecosystem, but prefers part-time / consulting-style engagement.

Key Strategy & Leadership

  • Define and execute the overall technology roadmap for Hair Originals.
  • Ensure seamless integration between Website (Shopify), Unicommerce, logistics partners, Offline Stores, Home Trials, LMS (LeadSquared), CRM, WhatsApp bots, and other marketing tools (like CleverTap etc.).
  • Build and maintain a robust, scalable, and secure tech ecosystem to support omnichannel retail.
  • Advise leadership on emerging technologies, MarTech tools, and cost-effective solutions for growth.

Product & Platform Development

  • Oversee revamp of the Hair Originals entire Omni channel ecosystem to deliver consistent, high-quality customer experience
  • Define tech & product architecture for omnichannel journeys (website call center store home trial / Offline stores).
  • Build Techology / product roadmaps for customer journey automation, personalization, and data-driven engagement.
  • Ensure smooth functioning and uptime of all digital platforms.

    • Agency / Partner Management

  • He will be a one man army who will make things done though a external agency
  • Manage and mentor external tech / product agency as an extended team.
  • Set clear processes, workflows, and SLAs for technology partner.
  • Review and approve tech deliverables, ensuring alignment with business goals.

    • Data, Analytics & Security

  • Create unified customer data models to enable single customer view.
  • Ensure data flows seamlessly across marketing, sales, operations, basically across all platforms.
  • Implement analytics dashboards for leadership to track KPIs (conversion rates, funnel drops, lead quality, etc.).
  • Maintain best practices for cybersecurity, backups, and compliance.

    • Key Requirements

  • 10+ years of experience in technology / product leadership roles, ideally in D2C, e-commerce, or consumer tech startups.
  • Strong knowledge of Shopify ecosystem, Unicommerce, CRM tools (LeadSquared), marketing automation (CleverTap), WhatsApp API integrations, and omnichannel retail systems.
  • Hands-on ability to evaluate vendors, manage integrations, and deliver scalable solutions.
  • Strategic thinker with an execution-first mindset.
  • Prior experience as a CTO, Head of Product / Tech, or senior architect in growth-stage companies preferred.
  • Open to fractional / part-time engagement (2 days a week in office, rest WFH for 15-20 hours a engagement : Fixed monthly retainer + performance-linked directly to the CEO / CBO.

    • (ref : iimjobs.com)

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