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SAP CS – Customer Service

Anicalls (Pty) Ltdchennai, India

21 hours ago

Job description

Strong SAP technical, Configuration, and business area knowledge in CS module

Extensive Knowledge of repair processing, goods receipt, storage location and tracking, and Integration with SAP Service Order processing.

Extensive Knowledge of replacement processing, including scrap and refurbishment processing

Equipment master setup, tracking, and Integration with warranty tracking and coordination with SD.

Extensive Knowledge of Service work orders and Integration throughout the repairs process

Knowledge of material issues and postings

Knowledge of service labor posting and Integration with a timekeeping system

Translate user's requests into application system solutions

Resolve business issues by working with various groups within the company

Redesign procedures to suggested best business practices in concert with sap functionality

We are also looking for people with integration capabilities and cross modular capability in SAP SD.

Worked in Order Management OTC process specifically on Master Data, Basic functions, Pricing, Free Goods, Item Proposal, Material Determination, Cross-Selling, OutPut Control, Sales Documents, Item Categories, Schedule Line Categories, Delivery Documents, Billing Documents, Contracts, Account determination, Rebate Agreements, and Partner Determination. Edi and Idoc Processing.

Experience in SAP Customer Service, Material Management.

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Customer Service • chennai, India

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