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Fresher / Customer Support

Fresher / Customer Support

ConfidentialThane, Mumbai
8 days ago
Job description

We're looking for a Customer Support Representative to be the main point of contact for our customers. This is an excellent opportunity for a recent graduate, as prior experience isn't required. You'll be responsible for providing high-quality customer service and ensuring a positive experience for every customer interaction.

Key Responsibilities

  • Customer Service : You will serve as the primary contact for customer inquiries, addressing their concerns and providing timely, accurate information.
  • Problem Resolution : Listen to customer issues and work to find effective solutions to ensure satisfaction and maintain a positive relationship.
  • Documentation : You'll use your knowledge of MS Office to document all customer interactions and maintain accurate records.
  • Communication : Use your strong communication skills to interact with customers clearly and professionally, both verbally and in writing.
  • Mainly Responsible for Customer service
  • Freshers can also apply.
  • Graduate
  • Good knowledge of MS Excel, Word, PowerPoint, etc.

Skills Required

Ms Excel, Word, Powerpoint, Customer Service, Problem-solving

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Fresher • Thane, Mumbai