About the job :
Experience : 4 to 10 Years
Work Location : Hyderabad
Work Mode : Work from Office
Primary Skills :
- Routing & Switching : Strong understanding of L2 / L3 networking
- Load Balancers / WAF : Hands-on experience with A10, F5, Citrix NetScaler
- Firewalls : Working knowledge of FortiGate, Palo Alto, Cisco ASA, Checkpoint
- Switches : Configuration and troubleshooting on Dell and Cisco switches
- Virtualization Networking : VMware Networking concepts
Cloud Networking :
Azure : VNet, Peering, NSG, UDR, VPN (S2S / P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network WatcherAWS, OCI, GCP : Exposure to networking services on these platformsJob Responsibilities :
Design and implement complex network architectures and cloud network solutionsActively troubleshoot and resolve customer issues related to on-prem and cloud networksPlan and execute deep-dive technical activities and lead network-related projectsManage and close support cases efficiently using internal ticketing systemsEnsure SLA compliance, incident lifecycle management, and knowledge base contributionsDrive process improvement and maintain documentation in the central repositoryParticipate in on-call support rotationCollaborate cross-functionally to align network infrastructure with business needsMentor team members and share technical knowledge through how-to guides and meetingsRequirements :
Hands-on experience in routing, switching, and firewall / load balancer technologiesStrong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable)Exposure to ITIL practices; ITIL certification is a plusExperience working with ticketing tools and monitoring systemsExcellent communication and presentation skillsAbility to handle client interactions, understand requirements, and suggest solutionsMust be self-driven, proactive, and capable of managing deadlinesCertifications (Preferred) :
Cisco CCNP (preferred) or multiple CCNA certificationsCCIE (desirable)Azure / AWS certifications are an added advantageITIL Foundation certification(ref : hirist.tech)